I purchased A KD5 ASIC miner from ASIC Marketplace on the 16th September and paid via Bitcoin using the Coinbase Commerce link sent to my email.
I sent a receipt and my order was confirmed and moved to “processing”
Before paying, and asking about availability I was told “we still have few units available but price has changed to $13699” which is what I paid.
Now, weeks later I’m being told there are delays in the miner being sent from the manufacturer and there is a holiday in China till the 7th October but “we will make sure you will feel happy working with us. So please don’t worry about it.”
Well, I am worried about it. I spent a lot of money, for something I was told was “available” and that to me means “In stock” so it should have shipped in 48-72 hours as they advertise. Instead, here I am, losing profits every day I wait for the next story…
If the miner arrives soon, I’ll update this message with a positive review as it may not be the fault of ASIC Marketplace, but for now, I am not very happy at all.
I’ve seen quite a few people say they were scammed by Asic Marketplace… I hope you don’t join that list. I CAN confirm tho that there is indeed a holiday in China; Not saying they are or aren’t scamming you though.
I would wait a bit more before you take any action with them, I do understand you spent alot of money but I was in the same boat not as much as you but I brought a miner from them not to long ago and it arrived yesterday. It took about a week to get a shipping confirmation so I was a bit concerned but everything arrived in good shape
I just purchased a GOLDSHELL KD BOX, looked like everything worked. About 45-60 later got an email it was canceled. The Bitcoin has been taken out. I emailed them, but no response yet. Sure hope it gets credited back.
The same thing happens to me. I emailed them a few times and they replied back that they got my payment through coinbase. I have since received my tracking info. They for some reason cancel the order until they get the Bitcoin
Very stressful time waiting, I guess just the lack of communication and not knowing or understanding the process the first time is quite nerve racking! I think in future I’d ask more questions about timing of delivery and if the miner is actualy in stock before paying for it.
Happy to hear you got your miner. I understand it is nerve wrecking especially after spending more than 10K on a miner. I imagine this is the way they do business. It’s sort of different than the western culture. Also, you have to understand these guys probably get 1000+ emails everyday. Most likely, they are understaffed.