Bobcat 300 Helium Miner Syncing Issue

Hi,

After 8+ months of waiting, I finally got my Bobcat 300 miner. I set it up and the miner shows up on explorer. After 5 hours, the miner says it’s syncing and I have a green light, but I’m stuck on a block height of 1 and it’s not changing. Seems like I should be gaining ground, not losing it. Am I just impatient and need to walk away or is something wrong?