Just ordered a Nebra and two Bobcats. My only issue now is Muggle Pay still says “pending paid”. What everyone’s experience with this. I know there have been issues but my USDT is paid and the transaction confirmed. It’s been almost two weeks.
M
I just placed an order for 2 Bobcats and they went right through. Well, it actually took me an hour plus++ to dial it all in, swap out coins, add eth to cover fee’s, etc etc (so operator fumble more so) but once it was ready to go and sent via MetaMask it was lightning fast and got the text to confirm right away and how to track plus order page confirm. bets of success!! Thank you Vosk for making this so easy all the time. You are one of the very best and my go-to for all things mining!
I’m afraid that there are a lot of people having serious problems related to orders from bobcat company
They use a crypto method manage by a “pseudo” company called mugglepay.
The fact is the are many fees when you make the order from bobcat (taxes and shipment) but there are also others fees that are unpredictable in the moment you have to make the crypto transfer. When your many is in the mugglepay wallet is less of what you sent and they ask you for more and your order will remain “not payed” for ever. Why?
Because, once in a situation or in any other on which you have problems and you need contact with the support, basically, it doesn’t exist. mugglepay doesn’t offer a real support system. They have just a non-professional approach using a telegram channel https://t.me/mugglepay_en that is totally a nightmare. In the end, people are sending the many using this high-cost system and the orders are not arriving at the bobcat.
Apart from that, there is not confirmation email and not date for the orders… so… everything looks like a scam.
@Voskcoin, man… please… I strongly recommend you contact bobcat people to present a compliant of this situation. I didi to customer@bobcatminer.com They are the responsible ones because they choose this stupid method as payment system that is generating many problems.
In my case, I sent the USDT and I never received the confirmation of my order… so , it is still pending (after more than 3 days already)… My current situation: many spent, no order, no product, and no support … nice… isn’t it? I have all the details of my operation, order, hashes etc… so… it is a real case like many others that are complaining similar issues.
My level of “fury” is increasing day by day, hour by hour and this is not good for bobcat and people like you @voskcoin and other youtubers recommending it also.
I just want my order executed.
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You can simply contact Bobcat Miner here and they will fix it for you.
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I was also in pending for a while until I found out that the issue was coming from Coinbase. They wanted to check my identity before sending the amount. I just sent them my ID via their dashboard and the payment went through. I then received a confirmation email from moglulpay and have been forwarded to the confirmation page of Bobcat. Waiting now
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I have been Back and Forth with Bobcat and Muggle Pay for over a month Now.
I ordered 6 miners…paid as instructed in USDT to the address the Muggle pay provided.
Now no one want to accept responsibility for not being able to find my payment.
I sent the Tx Hash Id for the payment and fees. I sent a Jpeg of the invoice. I reached out to them 7 times/
I filled out their pending order forms 8-10 times. They came back and said it was going to take some time to remedy. Its been an additional two weeks. Muggle Pay is a bad f@ckin idea if they are looking to remain competitve. My group was poised to purchase at least another 50 miners from these guys…but they are very leery about the treatment i am receiving over here. this is atrocious. If you see anyone that requires you to pay thru MUGGLEPAY…RUN LIKE HELL. Get the F*ck outta there. this is a night mare. $2800 dollars and they cannot find my Sh&t??? are you kidding me!!!
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Same problem here.
At this point i think its a scam and we will not see our devices
Addidtionally support doesnt exist on telegram. Their channel is taken over by 100% scammers who scam people everyday by offering help. Its easy for them to scam people cause support like i said doesnt give a shit.
I send money only because it was reccomended by Voskcoin channel :// - man you need to step in.
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I agree wholeheartedly, MUUGGLEPAY IS A BAD F*CKIN way to go, every email the get from me is responded by a BOT. wish i had read all of this before ordering, I saved my lunch money for this purchase, now i have no happy happy meals and no miners apparently
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What happened? Did it get sorted out? I am having the same issue
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My situation is similar and drew was nice enough to mail.me.more than a couple.of times but the problems.are still.there 28.april almost 20k spent
Here the proof !!!
https://etherscan.io/tx/0x56ebfb281aeaee45d41c5a17779d49b0aeffa997e5a03fdfcba56dc4e0e6ac3e
https://etherscan.io/tx/0x3964c98725e61f5b48a23e8009bdc18f1d6ea59026953598033aa391b3243fea
Usdt to a usdc adress both on the erc20 chain, no the
“Official” employee named: "mugglejj " on telegram is telling me like I show in my Screenshots I need to pay 200$ additional dollar to get the order fulfilled…I can not trust them.iam very very angry and disappointed bobcat…to choose a company like this is almost criminal
As the crypto community we should stand up and demand better and fair solutions!
Iam.more than Grateful for any kind of helpful words of wisdom
Hello Dinoide,
I have had the exact same scenario with my order 0f 3 Bobcat miners.
I paid using USDC through Mugglepay. Yes I verified everything before I sent the funds to make sure that the coins and amount were correct.
I have yet to receive a payment confirmation or any type of email confirmation at all. I have contacted Bobcat and received the generic email response that my order is pending.
Mr Vosk,
Please help us out in this situation! A phone call or email to a contact within Bobcat, Mugglepay or even possibly someone from the Helium organization.
I understand that they are not the same company, however Bobcat and Mugglepay do somewhat represent the helium project as customers have to deal with them in order to by Bobcat miners.
I do have all of the documentation as far as blockchain confirmations and all of that! If you would reach out to me for details that would be awesome.
I placed my order on 5/24.
Dinoide, I feel your frustration in this scenario and it really feels bad as a consumer. Hopefully Mr Vosk can assist us in getting these issues resolved.
Sincerely,
David Ridgeway
704-290-8170
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Hello Drew,
I have sent Email to them and received the generic response with this form to fill out.
I completed the form along with applicable documentation of the transfer on blockchain. Still no response from Bobcat. That was roughly 3 weeks ago!
Would really appreciate any help or assistance you can provide!
BTW I have been watching your videos for a long time now and really appreciate your efforts!
David Ridgeway
704-290-8170
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Hello everyone, its about time to do something about mugglepay - you got scammed at their support channel? join us, lets solve this Telegram: Join Group Chat
Its Been 3 Months And Muggle Pay Hasn’t Even Responded To None Of My Emails.
Honestly Don’t Know What Else To Do …