Hello
new to the forums, but have been watching Vosk for a few months now. Got me hooked up on buying an ASIC from coinminingcentral.com (used the promo code and everything :))
Unfortunately, the “used” miner I recieved is in pretty bad shape, but I plugged it in, change the password, and set up the mining to mine to my account and sure enough everything worked smoothly until it got past 7pm my time (CEST). Then suddenly, my pool sent me a notification, that my hashrate is 0. I checked on the miner, it worked nicely… for someone else :/. Upon further investigation I found out this miner I recieved was completly rigged and had a virus on it.
I tried everything (from web update, to SSH, to SD card update) and everything is either not working or disabled. the firmware was updated to the 2019 version before I got it, soo no SSH. I tried to update via SD card (got a reader and an microSD card) and when I burn an image on it and try it with the miner, it turns on (ethernet gets lights, there is a blue light turning on inside the machine for a second or two, then the Fault light flashes and the whole machine turns off. It does that indefinetly… I figured out from an article by HiveOS, that this virus disables SD boot and changes the update.cgi, soo even if you do get it working, it doesn’t really update (web update).
I contacted CMC about this, and instead of offering some other type of help (perhaps replacement parts etc.) they just keep telling me to try things I already tried and link me software, that quite franky I have never heard of and google hasn’t either. (OkCare, an “antivirus” software). I personally only found 1 russian forum, that mentioned it, and it didn’t seem very legit.
After a few days of not responding, they reached out to me again, to tell me, that I should install Sunlogin to a PC that is connected to the miner, and their technical staff will take care of it. Firstly I am already suspicious of this, because they already sent me a miner with a virus. Secondly, SSH is disabled and the web interface clearly doesn’t work, soo what can they realisticly do ??
Does anyone else have this same problem? The virus in question is undoubtebly the one mentioned in this article: How to Save your ASICs: breaking virus update | by Hive OS | Hive OS | Medium
Any idea, how this situation can be resolved?
PS: They are responding to me, it’s not in my opinion a complete scam, but it is a bit frustrating, that I recieved not only a used miner in quite terrible condition (I knew, I was buying used, soo I was prepared for that), but secondly, that the miner was completly rigged to work for someone else.
This also makes me question their “we test every product before shipping it”, because I feel like they should see that. Perhaps they only turn it on, and check if it mines to one of their accounts and turn it off ? Idk, they were testing it for quite a while (almost a week, before I recieved a tracking code), soo I would think they would see the miner just switching accounts every day at ~ 7pm.
