Just got off the phone with a representative and she said they were scammed out of all of their KD5 they had purchased from a vendor and are suing them. This sucks because not until i sent some emails about the status of my order they finally responded with this? They also said goldshell is not making anymore KD5?. I don’t know what to think about it im very upset. Has anyone else heard o has had this happened.
This is their statement:
Hi, no problem.
A while back, we orders some KD5s through a third party vendor who we have partnered with multiple times. It is very normal in this industry for international vendors to buy from Chinese domestic vendors instead of Goldshell, this is because of the shortage of machines.
So after we make payment, they just disappeared with our money.
For all the customers that we will not be able to deliver the machine, we will refund the full amount that was paid as well as a $1000 coupon on your next purchase.
We are a company that believes in honesty and transparency, so we will make a public announcement about this as well.
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