Sharing this as an FYI to newcomers into mining
So I ordered a new S19j Pro from Compass Mining a few weeks ago, it’s estimated ship date was 3-4 weeks out. Last week when I noticed they’d dropped the price on the same unit, I contacted customer support about a price correction on my order (as it hadn’t been shipped yet).
Customer service was nice, professional, but informed me that once I’d paid for the order, there was no changing it, including a price correction.
Was this made clear when I ordered the miner originally? Probably, but I didn’t think much of it (newcomer mistake, I admit). Is it okay that a company drops the price on a product and not price match it for customers who already ordered, but haven’t been shipped to? Feels wrong to me. But again, I’m new to mining, and the strange world of hardware sales, so what do I know!
Anyway, just sharing as a cautionary tale for anyone else new to this. Hopefully my 1,000+ USD loss is a valuable lesson for everyone!