I’ve already deployed 12 Finestra Hotspots. All doing decent with upgraded antennas 5.8 dbi. I went to install another a few weeks ago and the helium app said onboarding not available on the server. something like that. So I figured Finestra must have made their own app.
Sure enough but there are 2. Both say made by Mimiq. I tired the one called FinestraMiner app and it has you link you helium wallet to it and that makes sense. But then when adding a new minner it will see it when doing the set up. But when the set up process starts it will say" Cant detect miner."
When trying the one called FinestraMiner Diagnostics. It seems to be working but then directs me to log in or set up a helium acct. When clicking on it it opens helium app. After entering my pin and helium app opens. Nothing happens.
I’ve reached out to Mimiq for help. They do say to use the one that says Diagnostics. I followed there directions basically uninstall everything: helium app, finestra app. Turn off and on your phone and helium hotspot. Yah that didn’t fix shit. So if anyone else ran into this and can advise on how to onboard these devices greatly appreciate it. I have 4 people waiting for me to set some up.