Cointracker.io issues

This is the first year I got into crypto, and I didn’t realize the tax implications for US citizens…

I just made an account with cointracker.io, and have imported all the API data into it. But something is wrong, because it says that I have had $42000 in gains when I’m actually down right now. Anybody else use this software, and have any issues? On some cryptos it is finding sell orders, but no buy order history, so it just shows a gain of whatever the sell price was. This makes no sense and is useless…

Try https://cryptotrader.tax/
They have a good rep and integrate with various tax prep software as well.

When I first set up my account, or when I add a new account, I typically have to go through all the transactions and manually match/add/remove to match my wallet. Once it is set, it handles new transactions well and usually fairly seamlessly.