Goldshell sent my order to someone else

I’ve been tracking my order on DHL everyday and suddenly today it said delivered. Unfortunately it didn’t arrive at my house. It arrived hundreds of miles away. So I called DHL and they said my name and address was not on this order. I quadruple checked my tracking number from my order on Goldshell’s site and it is the same. I also received an order last week from them so they do have my correct info. What is going on? Has anyone else experienced an incorrect tracking number on their order?

Either DHL received the wrong shipping order or you were given the wrong tracking number by goldshell. Hopefully whoever received your package will have the decency to return it back.I’d try contacting goldshell as well. Good luck

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Thanks, I sent in a support ticket so hopefully they figure it out.