Goldshell Shipping Issues

Is anyone experiencing shipping issues from goldshell? I purchased several power supplies from them a while ago and it shows that it was shipped on the 11th, but still shows as “shipping information received” on dhl website. It’s been over a week! Goldshell has said that they’ve already shipped the items and it is DHL’s responsibility to pick up and scan the item for departure. It is somewhat irresponsible for them to just say that and leave you hanging. Anyone in the same boat as i am?

I bought on the 9th. Had the same thing. I emailed them and then it was updated and DHL has confirmed delivery for next week.

I bought two mini-DOGE miners on October 29th and they are supposed to be delivered today. I bought a KD-Box on Nov 4th and it was delivered this past Tuesday Nov 16th. All of them showed “shipping information received” on DHL’s web page for several days.

I’ve bought several miners from Goldshell the last few months. All have taken about 20 days from order to my door. All said shipping information received for at least a week before DHL updated with a delivery date. All were delivered eventually - usually within 4 days of DHL finally picking up the packages and updating me with a text.

Goldshell gets the orders ready then seems to rely on a shipping agent to get them out to DHL. DHL seems to get backed up picking up orders - or perhaps it’s the shipping agents fault. I’m unsure.

My last order was a Mini-Doge ordered on Oct 29th. I finally got shipping details from DHL on this just yesterday. This is the longest I’ve ever waited for an update. Package will be delivered on the 24th - almost a month on this order and about a week later than normal for Goldshell.

It’s ridiculous how DHL is unable to pick up and scan items that were supposedly created on the 11th. 9 days with no updates. Goldshell isn’t even responding back to emails I had sent them over the past couple days. Seems like many are having same issues on goldshell twitter.