Need help with dxpool shop, scam?

I ordered a bundle on Jan 1 2021 for 1.24 eth. I waited 10 days to send them an email saying that my blockchain order is still pending. They told me there is no order. I screenshotted my actual order and then they deleted it. I resent an email with my screenshot, and they have not returned a message to me. Anyone have a similar case or what do you think I should do.
TIA

Did you order from dxpool.io ? because there’s many fake websites and they look just like the real one, I never paid with eth before , it’s usually usdc.

Yes I went directly through dxpool.io

MMM don’t know what to tell you , I’ve bought twice from them and there’s never been a problem , it’s been a while since your ordered you should have some response by now .

Yea I mean I mine on dxpool so I figured all would be fine but the other thing is that I sent eth and the next day it dumped so?

You should be able to track it in coinbase commerce with a tx number I’m sure


I hope I’m wrong on this but looking at the URL in your screenshot, dxshop.io is listed as a scam site on the official dxpool website (Beawre of fraudulent website – DxPool Shop). Good luck

Thanks for the advice, much appreciated

Yeah, I didn’t notice that on the screenshot, the real one is dxpool . Io not dxshoop . Io

well 1st time in 8 years in crypto that I got scammed. Lesson taken