S19 J pro mining pool settings always randomly wipes

As above, I can be sitting there watching my mining interface and within 5 minutes all of the pool info will randomly wipe itself and it does it all the time. The fault light and the other green light are flashing in sync with each other even when it is mining. I am running the latest Bitmain firmware and it also happens on the previous firmware. Any ideas? Any chance of a virus? i have a new control board coming tomorrow so I dont want to put in a new board and have it infected again if it is. Cheers

Which mining pool you use now? do you have try Poolin and F2 pool