S9k connection issues, help

It was working fine, but then I moved it, it has the green light and hashes, but when I try to connect, I can’t, it doesn’t show up on nicehash either and it’s not making money, but it produces hot air and it’s hashing. Help

Have you reset it?

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How do I do that? I prob should bc I just got it

If you are asking how to reset the miner, then you can check the 3rd method of factory reset in this article, applicable to the S9 series: