Ticketing system to work with Admin tools?

I am working at a mid size asic mining company and wondering is there a ticketing system to work with ‘Forman’ this is what we have, i’ve looked at their site and I don’t see anything like a ticketing system. One of my co-workers was mentioning Grefana, It allows you to see just the offline miners, I would like a system to create automated tickets for each, so if I don’t get to it the next person knows where to start…

Any advice would be much appreciated