Troubleshooting an LB-BOX that is locking up

Wondering if anyone has any experience with this situation. I got a new LB-BOX in and was running it for a bit. After a period of time, it stopped mining:

  • No flashing indicator lights (both off)
  • It cannot be accessed via network, but the network activity lights on the RJ-45 jack work.
  • The power indicator is green.
  • If I power cycle the unit, it will run for about an hour and then stop again.

Besides power cycling it, I have tried a different PSU and that is not helping. This may seem like a warranty situation, but was wondering if anyone had any experience like this and what they did while I wait for official support.