Recently certain members of this community have attempted to disparage me. Accordingly, I would like to share the following message with the intent of informing this community as I am proud to be here. I have developed many great friendships and learned and shared a great deal with so many of you. Thank you to the many community members that have purchased for me over the years and spoken out in my defense. I started selling to this community to share my supplier relationships after seeing so many people get overcharged, scammed or mistreated while purchasing ASICs, GPUs etc.
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Considering the above, it is extremely disappointing to hear people suggest that I am a âscammerâ. I know there are other competitors here who are trying to sell to this community and each competitor has their own supplier relationships, approach to client service and price list. My way of doing things was always to give the most competitive prices and sometimes individuals choose to purchase from me and sometimes they go elsewhere. I always tell prospective clients it is absolutely fine with me for them to go elsewhere. I have always chosen to not interfere with other competitors doing business here (and frankly have better things to do), but we donât need to instill fear, uncertainty and doubt in the minds of clients just to get them to buy an ASIC from me. That applies no matter what the invoice value is â selling one more unit just doesnât matter for me, Iâm not doing this to chase volume. I enjoy helping this community and have done so fairly selflessly for a long time. Check the reviews. That said, unfortunately we are now at the point of individuals disparaging and defaming my character on a fairly frequent basis. This is not how I want to run my business.
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I have many suppliers but my primary supplier is in China. Right now many of my orders are seeing significant delays because of (1) the pandemic and (2) the upcoming Chinese Lunar New Year (ie Lunar New Year). For those of you who have not dealt directly with Chinese factories before every factory in China shuts down during this time. The period before the Chinese New Year is their crunch time. This typically starts in November and lasts until the start of the holiday typically late-January. We are now approaching the peak of the âcrunch timeâ immediately before the Lunar New Year for all factories in China and this happens every year. Often the big clients of the factories get their orders prioritized and some orders get pushed to after the Lunar New Year. Chinese suppliers make decisions on what orders to ship or prioritize based on their own formulas but it comes down to their order backlog, what their capacity is and the customerâs relationship with them supplier. I have an outstanding relationship with my suppliers and that is how I get great prices but I DO NOT OWN OR CONTROL THEM. They have other clients and other considerations and make decisions based on a multitude of factors. There have also been a few days / weeks recently where certain factories and suppliers have had to close due to pandemic and staffing concerns. Please understand that while I can influence some of the timing I cannot control the universe nor command or insist an order to prioritized no matter how much criticism I am subjected to here or anywhere.
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Recall the age old golden rule, you can either have it fast, cheap or good, but you canât have it all. Clients purchase from me because of my outstanding prices, quality and condition of the devices and many would say my solid reputation. I do not force folks to buy from me or even encourage them. I post my prices and people contact me. I provided this service to this community as a form of giving back, I even given discounts and give aways as a sweetener. Over the past 1-2 years I have successfully delivered more than 100+ orders with gross invoices in the 7 figure range. I have done right by this community but unfortunately for a newcomer they might draw alternative conclusions from some of the recent comments made about me. These disparaging comments are false and inappropriate. To say I am disappointed is an understatement. It seems that certain community members may desire to intentionally damage my character and reputation as a seller here, which I find unethical and contrary to the nature of this forum. Some of them are sellers themselves who could be construed as âtrying to run me out of townâ based on a totally false narrative.
If you are waiting on an order you placed with me and would like an update please read the message below about how shipping works in China. Hopefully you will feel better knowing more about the process and then we can have a conversation. As I said above, the majority of factories are at max capacity now so please be patient and understand that there are other orders from other clients and other countries that might precede yours. Also please bear in mind that I am not the only seller experiencing delays right now, you donât have to look very far from this forum to know that Bobcat, Goldshell, Bitmain etc⌠etc⌠are all facing supply shortages and production issues and quoting multi-month delays right now for a plethora of reasons. I understand people are eager but to automatically assume the worst based on a timescale that you set and more importantly a timescale that is totally divorced from the reality of the conditions on the ground in China is at best unwise and inappropriate. While I am used to seeing crazy things in cryptoland this is just foolish.
I hope this message is informative to you and demonstrates my commitment to this community.
Thank you.
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Master3004**
** Shipping information **
We instruct our supplier to ship all in-stock units upon receiving full payment for the order. Once dispatched, it then takes between 5-10 working days for the unit to arrive via a courier company such as DHL. This assumes the units are in stock, there are no product sourcing, staffing or production issues. However, right now orders are often affected by product availability for items in the specific order, the recipientâs shipping address and the availability of workers in the factory. Depending on the requested condition of the items in the order new vs used, my supplier must source the items from the manufacturer or mining farms for used equipment. Sometimes there are production delays with manufacturers and other times the mining farms may take longer to remove items from their mining operation.
Once your order has shipped, we send you tracking information from the courier. To validate the tracking information, the courier typically requires one business day from the time you receive this notification. Any shipping or delivery dates provided will be estimates only, we are not responsible for any delay from the courier companies, and manufacturers.
When you receive your shipment, please inspect all packages for items such as power supplies, manuals, and cables, or any applicable accessories for the product(s) ordered. Please be sure to save the box, the outer shipping carton (when applicable) and all packing material, in the unlikely event that youâll need it for a return shipment. Any damage during shipment must be handled by the customer with the carrier directly. The carrier may request to inspect the item upon receipt of a claim.
It is the customersâ responsibility to know the local duties and tax laws and handle any customs issues that may arise. We are not liable for any cost of damage or expense as a result of errors in calculating taxes and duties pertaining to your order.
Please note that upon delivery of the products to the carrier, it shall be deemed completion of our delivery, and the title and the risks of damage and loss of the products shall be transferred to you. This includes possible shipping fees and Chinese import tax. We do not accept any refund requests nor in case of failure of customs clearance.